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Street-level threat intelligence, explained
Everything you need to read a BaseScore, run an assessment, and get an answer without waiting on anyone.
Decode local threats to safeguard your global operations.
- 25,000+Global sources
- 5,000+Cities covered
- 1–100BaseScore range
What the platform answers
Three questions, at any location on earth: how safe is this location, what is driving risk there, and is it getting better or worse.
Base Operations aggregates street-level threat data into a single normalized score, so a site in Bogotá and a site in Boston compare on the same scale.
Where to start
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New to the platform?
Start with Your first 15 minutes — log in, search a location, and read your first score.
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Trying to understand a number?
The BaseScore scale turns the number into a risk tier and tells you what each one means on the ground.
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Something looks wrong?
When a location has no score and How scores update cover the two most common surprises.
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Building an integration?
The API covers what you can pull and how to get started.
Who this is for
Security analysts, travel risk managers, executive protection teams, and operations staff. No technical background is assumed. The Integrations section is the exception — that one is written for developers.
Getting help
This site should answer most questions. When it doesn't:
- Report an issue in the platform — fastest path for a specific bug or data question
- support@baseoperations.com — general questions, data questions, account issues
- Your Customer Success Manager — strategic questions, custom analysis, report requests